This post is part of the Verizon FIOS – Make Your Life Easier series.
When we moved from our rowhome, where my son called lampposts trees, to our current home with a small yard of GRASS and TREES there was one catch: Verizon FIOS.
When I went to sign up for Internet (my first priority!), I was told about this FIOS thing, and mostly, I was annoyed that it wasn’t as cheap as our old Internet.
But I was pregnant and easily swayed by things like GETTING OFF THE PHONE QUICKLY SO I COULD PEE so I signed-up.
And now I love it. Here’s why:
- Verizon FIOS has the best customer service. I spend most days chasing to children around the house and trying to order pizza. And when ANYTHING goes wrong, whether we lose power or we get taxed for the wrong HOUSE, I dread it. Because listening to electronica music and a robot voice telling me “I DIDN’T UNDERSTAND YOUR REQUEST. COULD YOU SPEAK IT AGAIN?” while my daughter is screaming for milk and now I’m on the phone with the Milk Consultant instead of Property Tax, is terrible. With Verizon FIOS, I have never had a long wait time or an unhelpful person. Seriously. This alone would make me sign up again.
- I often need just 5 minutes to return a phone call or resopnd to an email, not 30-minute-cartoon time (I save that for cooking and lazy) and often I need it NOW. So I discovered Sesame Street: Word Of the Day podcasts, which only last 4-6 minutes so I build the needed increments. (I’m such a dork.) Except I’m also a music loser and rarely open my iTunes. Which means the newest podcasts need to download during my dire straits. And with FIOS, downloads take exactly as long as situating my children in front of the computer. It’s like they’re WATCH ME. (Okay, that just sounds creepy)
- I’m a blogger and social media maven (at least, so say my business cards), which means I need to get ON and OFF the computer many, many times a day and in between wrangling kids. If it took a year for my websites to load up, well, I’d have a heart attack because no one has the patience for a slow site, but after that, I’d never be able to post anything. I NEED THE SPEED.
- Now, if you follow my on my personal blog, you know that my iPhone is my BFF. And I hate to talk badly about it, but I breathe a sigh of relief when it switches from 3G to my home wifi. Let’s not go any further in case it reads this blog.
- I’ve had Verizon FIOS since 2008, and I think that my Internet has gone down once. For maybe a few hours. Since writing and blogging and Interneting is my passion and job and gives me the ability to settle my children down for 5 minutes so anything else can get done, I’m pretty passionate about HAVING IT ALL THE TIME.
So while I was a skeptic of Verizon FIOS a few years ago when I was also a skeptic of pants without elastic waistbands, I was wrong. (Don’t expect me to say that again for at least a week.)
Disclaimer: I wrote this blog post while participating in the SocialMoms and Verizon FiOS sponsored blogging program. Any views, opinions or experiences expressed are my own. I was compensated for this post and for hosting the Verizon/SocialMoms widget in the sidebar. If you would like any more details, please email me.